Thank you for accessing the Carmichael’s Bookstore website. This site is operated by Carmichael’s Bookstore, LLC. We care about your privacy and want to protect your personal information first and foremost. To learn more, please read the privacy policy below.
The policy below details how we gather, use, and (under special conditions) disclose your information. The policy also explains the steps we have taken to secure your personal information. Lastly, this policy explains your options regarding the collection, use, and disclosure of your personal information. By visiting the Site directly or through another site, you agree to the terms of this Privacy Policy and consent to the collection and use of information as discussed in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, do not access this Site.
The policy applies to this site only and does not include any information gathered in-store, at Carmichael’s events, or any other form of offline collection of information. See below for details.
We are not responsible for the content or privacy practices of any other website that is not operated by Carmichael’s Bookstore, LLC. to which the site links or links to our website.
1. INFORMATION COLLECTION AND USE
In the collection of your personal information we strive to provide a more efficient, customized, and worthwhile experience. We may collect information from you in several ways on our website. We may collect any content, record or electronic communication of any kind, without limitation to your (1) contact information, (2) financial information, (3) demographic information, (4) other personal information required to process services that you request from us, so that we may provide you with the services that you request from us, and so that we may communicate with you, send you information for events, marketing, and other purposes, in accordance with applicable laws and terms of this privacy policy. For example we may use your information to:
•Help make the website easier to use and more user friendly to provide a more effective customer experience.
•Help you quickly find information, products and services.
•Help us create content that is relevant to you.
•Alert you to new information, products and services that we offer.
- My Account and Ordering. Before using certain parts of our site or ordering products, you must complete an online registration form. During registration, you will be prompted to provide to us certain personal information, including but not limited to your name, shipping and billing address(es), phone number(s), email address, and credit card information. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and the Sites, and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.
- Email Addresses. Several locations on our website permit you to enter your email info for purposes such as
- Contest registration
- Requests to be notified of new products, ordered products and shipping information
- To sign up for email newsletters and special offers
- Fulfill online orders
Your enrollment in a contest of any kind is completely voluntary, providing you, the customer, the choice to participate and/or disclose any information to us. We use this information to notify winners and contest participants of contest information. By entering a contest you may be opting in to receive our email newsletter or special offers and will be disclosed in the official rules of the contest.
By placing an online order you affectively are opting in to recieve Carmichael's Monthly newsletter. You may opt out any time through the link available to you within the monthly emailed newsletter.
- Cookies and other technology. Like many websites this website enables cookies and web beacons to speed the use of the website, recognize you and your access privileges, and track your usage of our site in order to hone the use of our site to better benefit you, the customer.
Cookies are small pieces of information that are stored as text files by your Internet browser on your computer’s hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from web sites or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of the Site. We have to use cookies to enable you to select products, place them in an online shopping cart, and to purchase those products. If you do this, we keep a record of your browsing activity and purchase. THE SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO GATHER A USER’S CONFIDENTIAL INFORMATION. Our cookies are not “spyware.”
(ii) Web beacons assist in delivering cookies and help us determine whether a web page on the Site has been viewed and, if so, how many times. For example, any electronic image on the Site, such as an ad banner, can function as a web beacon.
(iii) We may use third-party advertising companies to help tailor site content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies and web beacons is not linked to any personal information collected by us.
(iv) As an example, Facebook collects certain information via cookies and web beacons to determine which web pages are visited or what products are purchased. Please note that any information collected by Facebook via cookies and web beacons is not linked to any customer's personal information collected by us.
(d) Log Files. As is true of most web sites, the Site server automatically recognizes the Internet URL from which you access the Site. We may also log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.) IP addresses are not used to track a user’s session. This information only helps us determine how often different areas of our Site are visited. We do not link IP address to any information that is personally identifiable.
2. Information Use and Disclosure.
(a) Internal use. We may use your personal information to process your order and provide you with customer service. We may internally use your information to gain insight and improve the websites content and layout, to improve outreach for our own marketing purposes (including you, the customer), and to determine marketplace analysis of visitors to our site.
(b) Communications with you: We may use your personal information to contact you with information about the site and your orders. Confirmation emails will be sent upon registering with us. If you submit your email address to us for any reason, we will use that email to deliver information to you based on the reason for submitting your email to us. (newsletter, product info, contest, special offers) We always permit you to unsubscribe or opt-out of future emails from us. (see Opt out details below) Because we must communicate with you about orders that you place, you may not opt out of receiving emails regarding orders placed on the site.
(c) External Use. We strive to provide better service to you and a extensive and comprehensive selection. We do not sell, rent, trade, liscence or otherwise disclose your specific personal or financial information to anyone other than to affiliates under Carmichael’s Bookstore LLC’s control, exceptions may occur:
(i) As do most Internet retailers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as the U.S. Postal Service and United Parcel Service to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them some personally identifiable information such as your name, shipping address, email, and phone number.
(ii) To help you purchase products and provide customer service to you, we must provide your credit card number to financial services corporations such as credit card processors and issuers. When your credit card information is submitted for authorization, we use state-of–the-art data encryption to protect your information. (see data security below)
(iv) We may disclose information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or are otherwise required to disclose information by law. We also will release information where it is necessary to disclose in order to protect our legal rights, enforce our terms of service or other agreements, to operate the site or to protect ourselves or others. For example we may share information in order to reduce or prevent the risk of fraud or if someone uses, attempts to use, or intends to use the website for illegal reasons or to commit fraud.
(v) We will not sell, trade, or rent personally identifiable information to other companies as a regular course of business. However, in any case, in the acquisition, merger of our company or by our company, or that we may dispose of some or all of our assets. If that happens, your personal information may be disclosed to another company but that disclosure will be subject to the current privacy policy.
(vi)We may share non-personal data information, such as, daily number of visitors to our site, web page, or to the size of an order placed on specific dates. This information may be shared for purposed of data analysis or advertising, but this information does not personally identify yourself or any other user visiting the site.
(vii) In the event of a contest we may disclose name, city and state information, and contest winners, and finalists publicly.
(viii) To improve our sites content and customer experience we may share or use information that does not personally identify you or any other user. We may use shared or aggregated info that does not identify you in order to carry out this function.
We have full rights to information obtained on this website and my freely use, collect and disclose information unless prohibited by this privacy policy or any other local, state, or federal laws.
Data Security
This site uses SSL (secure socket layers) encryption for financial transactions made through the site as well as administrative, physical and electronic procedures in place to safeguard the confidentiality of your personal information. Access to your personal information is restricted to authorized personnel. Your personal information is only accessible to employees who must access your information in order to perform their job and provide customer service. We rely on many third party service providers for the physical security of some of our computer hardware. The security procedures are believed to be up to standard. When you access the site, you use a server that kept in a secure physical environment, behind a locked cage and electronic firewall.
We cannot guarantee 100% complete security. Presently it does not exist, online or offline. However we uses services that are the industry standard and take precautions in order to safeguard your personal information.
Opt Out/ Corrections
Upon a personal request to (1) update or correct (2) cease the sending of email notifications (3) or to disable your account in order to prevent future activity on that account. You may make these requests through the “Contact us” section of the main menu or at www.carmichaelsbookstore.com/contact. , by phone at (502)456-6950, or by emailing your request to info@carmichaelsbookstore.com.
Please do not email your credit card or other sensitive and confidential information when contacting us.
Access to Your Personal Information
If you wish to have access to your personal information in our records, please contact us at info@carmichaelsbookstore.com. You may also email us with corrections or updates to your information that you believe exist in our records.
Offline Collection, Use and Disclosure of Information
We obtain a portion of our information through this site. This privacy policy pertains only to the use of this site and the online collection of personal information. We obtain a large portion of our information offline, where we strive to protect your personal info. Any activity not conducted on the website does not apply to this privacy policy. This policy does not try and account or predict offline information obtained. We try to treat offline collection, use and disclosures of information obtained offline consistently with that information that is obtained online.
Access by Children
The main content or purpose of this website is not directed towards children under the age of 13 years old and Carmichael’s Bookstore LLC does not knowingly collect or use information from children under the age of 13 through this website.
Third Party Websites
This website may link to or be link to by outside websites or other third party companies not maintained or controlled by Camichael’s Bookstore LLC. Carmichaels is not responsible for the privacy policies, practices or collection of personal information by those websites, including any linked or linking websites.
If you choose to disclose personally identifiable information to these third party websites, different rules and regulations may apply to their use and disclosure of personal information that you provide to them. You are encouraged to review any policies in place on these linked or linking websites before providing any personal information to them.
Updates to the Policy
The effective date of this policy is 28 May 2016. We reserve the right to amend or make changes to this privacy policy at any time. Any changes made to this policy will be effective immediately upon posting to this website. You are encouraged to review this Privacy Policy from time to time to stay abreast to any changes made to the policy. By accessing this site you are agreeing and consenting to the terms of the Policy.
*** IF you have any questions about the Privacy Policy, please contact us at (502) 456-6950 or by email at info@carmichaelsbookstore.com.