Browse Books: Business & Economics / Customer Relations

Broken Windows, Broken Business: The Revolutionary Broken Windows Theory: How the Smallest Remedies Reap the Biggest Rewards Cover Image
$16.99
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The Compass and the Nail: How the Patagonia Model of Loyalty Can Save Your Business, and Might Just Save the Planet Cover Image
$18.00
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Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book) Cover Image
$24.99
Not currently in stock, but we are happy to backorder and notify you when it arrives.
The Trusted Advisor Cover Image
$17.99
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Fish!: A Proven Way to Boost Morale and Improve Results Cover Image
$26.00
Not currently in stock, but we are happy to backorder and notify you when it arrives.
The Lost Art of Connecting: The Gather, Ask, Do Method for Building Meaningful Business Relationships Cover Image
$26.00
Not currently on our shelves, but available to order (usually within a few days)
Inspired: How to Create Tech Products Customers Love Cover Image
$30.00
Not currently on our shelves, but available to order (usually within a few days)
Building a Storybrand: Clarify Your Message So Customers Will Listen Cover Image
$24.99
Not currently on our shelves, but available to order (usually within a few days)
Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business Cover Image
$24.99
Not currently on our shelves, but available to order (usually within a few days)
Como Construir Una Storybrand Cover Image
$15.95
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Delivering Happiness: A Path to Profits, Passion, and Purpose Cover Image
$17.99
Not currently on our shelves, but available to order (usually within a few days)
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail Cover Image
$28.00
Not currently on our shelves, but available to order (usually within a few days)

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